Privacy Policy of

This privacy policy will explain how Resilient Spark, LLC uses the personal information & data we collect from you when you use our website at Resilient Spark, LLC. 

Resilient Spark, LLC is located in the United States and is subject to United States laws. If you are outside of the United States, your use of the website constitutes consent to the transmission of personal information to the United States. If your use of resilientspark.com is against the laws of your jurisdiction, it is your responsibility to refrain from the use of resilientspark.com.

What information do we collect and how do we collect it?

Resilient Spark, LLC collects Personal identification information from you. We rely on you to submit this personal information to us. When you register online, complete surveys or feedback forms, make a purchase, and before a transaction, we collect items of personal information from your submission including Name, Phone Number, Address, Email Address, and Credit Card Information.

Automatic Collection. Certain items of personal information are collected from you upon visiting Resilient Spark, LLC, namely: IP address and Computer ID 

You may choose not to provide some of the personal information described above. Please note, however, that many of our services require some personal information to operate, so if you choose not to provide the personal information necessary to operate and provide you with a particular service or feature of that service, you may not be able to use that service or feature. You may also contact us at the information at the bottom of this notice at any time to withdraw your consent for us to use your information. Otherwise, we keep your information until the earlier of your request that it is deleted, or we decide we no longer need the data, at which time we will permanently delete your information and data. 

We do not actively collect sensitive or special categories of personal information as defined under Article 9 of the GDPR. 

How will we use your information?

Resilient Spark, LLC collects your data so that we can process your order, manage your account, email you with value focused newsletter and with information on other products and services we offer.

Resilient Spark, LLC does not automatically share your personal information with third-party service providers without your consent, except for any such disclosures that are necessary to fulfill our services through our site. 

We may share your information as required by law or for the purpose of prosecuting or defending a legal action, should it be necessary, and only to that extent.

How do we protect your information?

Your privacy and security are very important to us. Resilient Spark, LLC uses commercially accepted means of security and safeguards to protect information we collect, including SSL certificates for all credit card transactions, and cyber protection software. Despite the measures we have taken, we cannot guarantee that your personal information will only be accessed by authorized parties. We are not responsible for third parties that breach the safeguards we have put in place.

We do not store your credit card or debit card information in our databases and do not access that information outside of the permission granted when you are making a purchase with us. While credit or debit card information is safeguarded through our third-party service provider, no method of electronic storage is 100% and no one guarantees its impenetrable security. When your credit or debit card account information is being transmitted through our website, it will be protected by our and our third-party service provider’s security protocols.

We will notify you within 10 (ten) business days if we become aware of any form of breach or unauthorized access of your personal information.

What are cookies?

Cookies are text files placed on your computer via your browser (if you allow through your browser settings). Cookies collect certain visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. You can learn more at allaboutcookies.org.

How do we use cookies?

Resilient Spark, LLC utilizes cookies for the purposes of collecting data for our site regarding traffic, interactions, and activity. We also use cookies to improve our site and your user experience, and for marketing purposes. We may use various different types of cookies. For functionality, cookies help our website recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used. For advertising, we may use cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Resilient Spark, LLC sometimes shares some limited aspects of this data with third parties for our own advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

These cookies remain associated with your computer. You may delete cookies or adjust your internet browser settings to disable/ reject cookies. Disabling cookies may result in limited functionality or reduced features when using our site. 

Electronic Communications.  

We may communicate with you by email regarding your account, purchases, and/ or for marketing purposes as permitted by applicable law, and consistent with this Privacy Policy. In collecting analytics for email communication, we may receive notice when you open an email or click a link within an email sent to you by us. 

You will only be added to our email list if you have affirmatively agreed or registered to receive email communication from us, most commonly by signing up for our newsletter, or when signing up for a free offering. We may email you for marketing purposes, with value-based information, or for announcements.

In compliance with the CAN-SPAM Act:

• We will not use false or misleading subjects or email addresses.

• We will identify the message as an advertisement in some reasonable way.

• We will include the physical address of our business or site headquarters.

• We will monitor our third-party email marketing services for compliance. 

• We will honor opt-out/unsubscribe requests quickly.

You have the right at any time to stop us from contacting your for-marketing purposes, and you may always opt out by clicking the “unsubscribe” button at the bottom of any email communication.

Third-Party Links. 

ResilientSpark.com may contain links to other sites that are not owned or controlled by Resilient Spark, LLC. We are not responsible for the privacy practices, or the content of such other websites and this Privacy Policy does not apply to any other sites. We make no representation regarding the privacy practices of any other sites regardless of whether we advertise on those sites or provide a link to those sites from our website.

Children’s Online Privacy Protection Act (COPPA) & Site use by minors. 

Resilient Spark, LLC does not target or market to minors or children under 13 years old. Anyone under the age of 18 is not authorized to use our site, purchase, or use our products. If you are under the age of 18, please immediately stop using, and unsubscribe from any email communication. Please contact us at the information below if you believe anyone under the age of 18 has provided us with personal information, and we will immediately delete it. 

Rights Under the CCPA. 

Residents of California have the following rights under the California Consumer Privacy Act of 2018 (CCPA):

• The right to request that we disclose to you the categories of personal information we have collected about you, specific pieces of personal information collected about you, the sources of that personal information, the commercial purpose of collecting your personal information, and the categories of third parties that personal information is disclosed to; If we sold your personal information, you have the right to request that we disclose your categories of information sold and disclosed;

• The right to request that we delete any personal information about you which we have collected from you. We may deny this request if the personal information is necessary to complete a transaction, detect security incidents, debug products, exercise free speech, comply with the California Electronic Communication Privacy Act, engage in research for public benefit, enable internal uses aligned with consumer desires, or comply with legal obligations;

• The right to request that we correct any inaccurate personal information we have about you;

• The right to opt out of the sale of your personal information; and

• The right not to be discriminated against for exercising your consumer rights.

If you live in California and want to exercise your rights, you may contact us using the following methods: Sending a request to ignite@resilientspark.com.

How to Contact Us.

If you have any questions about Resilient Spark, LLC's privacy policy, the data we hold on you, or you

would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: ignite@resilientspark.com

Revisions. 

This Privacy Policy may be revised at any time. We will post any such changes to this page and may otherwise post other alerts on the website or communicate such changes through email. If you no longer agree to the policy as revised, please immediately stop use of this site.